We take your privacy seriously, and want you to know how your information is collected and stored when you visit our website greenathome.ca.  Please read this Policy in its entirety before using greenathome.ca (“this website”). This policy provides you with information about:

  1. What personally identifiable information is collected from you through the website, how it is used and where it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

By visiting this website or purchasing services or products from Green at Home, you are confirming your agreement to the terms of this Policy.

Information Collection, Use, and Sharing
This website is owned by Green at Home.

We collect information provided by you via the email sign-up form, free resource download forms, and payment forms. This information may include your name, email address, mailing address, and credit card information. This information is used to provide you with a product or service requested, and may be used to send you information, newsletters, offers, and resources on an ongoing basis via email. Your mailing address may be used for sending physical mail directly from Green at Home.

Information submitted through the Contact Us form is not used for anything other than responding to your request. By submitting an email via the contact forms on this website, you will not be added to any of our mailing lists.

When you visit this website, Green at Home may use 3rd party services such as Google Analytics and Facebook Pixel to collect information automatically. This information is used to help provide you with a more relevant user experience and to help us provide better, more relevant content. It may include geographic location, what pages on this website were visited, IP address, and whether you visited the website via mobile, tablet, or desktop. We do not use this information to identify individuals.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you are in the EU, we will use your email to send you resources, products, or services that you signed up to receive. In order to receive ongoing newsletter emails, you will be required to affirm consent to receive these emails. You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of these emails.

If you are outside the EU, when you sign up for a free resource, or purchase products or services, your email address will be added to our mailing list and you will automatically receive ongoing emails. You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of these emails.

Your Access to and Control Over Information
You may opt out of any future email contacts by clicking the “unsubscribe” link at the bottom of our newsletters and mass-emails.

You can do the following at any time by contacting us via the Contact Us page on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. We use an SSL certificate and secure third party payment processors such as PayPal. This website is also scanned for security breaches.

Visitor comments may be checked through an automated spam detection service.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information feature up-to-date anti-spam software and are password protected.

Commenting on our Blog

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Orders
We request information from you during checkout when you are making an order from this website. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Cookies and Pixels
Like many websites, we use “cookies” on this website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, items in your cart are remembered by this website, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. You can set up your browser to disable or delete cookies at your discretion.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use Facebook Pixels to help tailor sponsored content that you may see from us on Facebook and Instagram. This helps deliver information that is more relevant and of-interest.

Sharing
We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. Please see the Privacy Policy and Terms of Use for any third party sites you are directed to as part of fulfilling orders from our website. We are not responsible for how these third parties may or may not use your data.

Links
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email here.